1. COLIVING

a. Refund Before Check-In

You will get 90% refund if cancelled within 3 days of booking. If you cancel at least 15 days before the check-in date, you will get 50% refund. If you cancel within 15 days of check-in, there will be no refund.

If you have made offline booking through walk-in/email/phone, the deposit amount is non-refundable. 

All refunds will be processed within 7 working days of cancellation. 

b. Rescheduling before Check-In

In exceptional cases, you can reschedule your stay at any NomadGao location by writing an email to [email protected] at least 15 days prior to the check-in date. Note that rates might vary for the newly selected dates and the team reserves the right to reject the change. 

c. Cancellation and Refund for Teams and Bulk Bookings

The above policies are not applicable for teams or bulk bookings. Please get in touch with us at [email protected] for further assistance.

2. COWORKING

All coworking bookings are non-refundable and non-exchangeable.